Victaulic announces a new branch launch for 2018

Victaulic, the world’s leading manufacturer of mechanical pipe-joining systems, continues to strengthen its Australian offer by opening a new 3,205 square metre branch facility in Eagle Farm, Brisbane, due to be open before April 2018.

The new branch, the company’s third Australian site, will support continued growth within the region, servicing territories stretching from the Hunter Valley to Far North Queensland, as well as inland to industrial and mining regions and the Northern Territory. The new branch will host Customer Care and Distribution staff on a 3,205 square meter site.

Adam Kelso, Operations Manager, Australia, said, “After many years of continuous operation in Australia, we are excited to extend our commitment to this important market. The Brisbane branch is a significant addition to Victaulic’s portfolio, giving us the footprint and capabilities to provide next day service to all major hubs within Australia.This will enable us to have product where it’s needed, when it’s needed. It marks the next phase in Victaulic’s long term strategy to provide a truly national service model with coverage across Australia.”

“With our new presence in Brisbane, our stock holdings will allow immediate order fulfilment for shipments to all regions, rather than a potential two to four-day wait time from our Melbourne warehouse. This latest initiative demonstrates our commitment to all regions and allows us to better support the communities that we serve,” Mr Kelso said.

A new training hub

The new Brisbane branch will feature a 50 square metre Visitor’s Experience and Training Centre. The dedicated customer and employee training facility will feature the latest innovations from Victaulic and provide programs for training installers within the region.

“We are committed to partnering with the industry to provide local training programs for end users – including engineers, installers and contractors. Our training programs will provide continued education on installation best practices of our products across industries,” added Mr Kelso.